Frequently asked questions

Select which question you would like to find out more about:

Can I move my account to a new school?

What should I do if a teacher has invited me to join their school, but I am already part of another school account?

I sent a join request but have not yet been approved, why?

What should I do when a pupil moves school?

What do I do if I accidentally requested to join the wrong school?

How to cancel a pending join request

Log in to your Sumdog account and click on the ‘Cancel request’ in the message that appears on your dashboard

Need help?

Contact our support team at support@sumdog.com