Information you give us
We only ask teacher and parent users to provide us with their child’s name, date of birth, school and grade. This constitutes “directory information” as defined in FERPA (US). This is personal data as defined in the UK GDPR.
We do not ask student users to enter any personal information.
Information we collect automatically
When you use Sumdog, we collect some information automatically. For example, we collect educational progress data as you answer questions.
If you’re a Student User, this information may be accessed by Parent Users in your Sumdog Family, or the Teacher Users linked to your Sumdog School.
To help us improve Sumdog, we also use analytics software to collect usage information.
We don’t allow children to set up their own Student logins directly. Sumdog’s Student accounts must be created by a Teacher User or a Parent User (this includes guardians).
Teacher accounts need to be confirmed by email.
Parent accounts do not need to be confirmed by email as we require credit/debit card details upon sign up, in keeping with good practice and the requirements of COPPA (for US users).
Encryption, and keeping your information safe
We encrypt your information using SSL while it’s being transferred between your computer and our servers.
On your web browser, you’ll see a padlock beside the Sumdog web address. Clicking the padlock gives you the details of our security certification.
Storing and processing your information
Information we collect on Student Users will only be stored and processed in the United States of America or the European Union.
Depending on your location, we may need to transfer it to these places.
Transfers from the EU to the USA will be done under the terms of Article 46 of the UK GDPR: “when the controller or processor provides appropriate safeguards, or on the basis of an adequacy decision”.
Sumdog currently has no social features that allow students to communicate freely.
What we do with your information
With the exception of our service providers, we do not allow anyone else to access your information, unless required to do so, for example by law.
We only use your information to provide, evaluate and improve the Sumdog service.
We only use service providers that we are confident are compliant with all relevant laws and regulations.
Sumdog does not carry paid advertisements for anyone else.
Your rights over your information
Teacher Users and Parent Users can view and amend information they’ve given us. This is in keeping with regulations such as FERPA and the UK GDPR.
We’ll store your information as long as you keep your login to Sumdog, but you can ask us to delete your account.
Below, you’ll find more information on the rights you have.