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How to remove a child from your family account
Before removing your child from your family account, it is important to note that if your child is not also linked to a school account, removing them from your family will delete their individual account. This is because a child’s account must be linked to a school, family, or both, to ensure there is a responsible adult managing the account at all times.
Click ‘Settings’ at the top of your parent dashboard
Click ‘EDIT’ in the ‘Children’ box
Click ‘remove’ under the column Actions, next to the child you would like to remove from your family.
If the child’s account is part of a Family Subscription, you will need to cancel the subscription for that child first. You can find out more about cancelling a Family Subscription here
Before the child is removed you will see a pop-up asking you to confirm your action. Click ‘Remove child’ to confirm.
Click ‘Cancel’ to cancel this action and keep the child linked as part of the family account
Click ‘Done’ when finished to return to your parent dashboard