You will only be able to save the login details between 4pm and 9am (Monday to Friday).

If you are having trouble saving the login details between 4pm and 9am (Monday to Friday) please email support at support@sumdog.com. Please include the version of the Sumdog app that is currently installed on your device and details about what happens when you try to save the login details.

This was done to prevent children from saving their login details on a shared or school device while at school.

No, this feature is currently only available when using the Sumdog app.

Don’t worry, your child can log out of the account by clicking on the Profile box and then by clicking on Log Out. They can then select the correct account to log into.

For data security reasons we do not advise you to save your child’s login on a shared device. This to prevent others from logging into your child’s account.

Yes, you can. You will just need to install the Sumdog app on each of the devices and save their login.

Yes, once you have saved your child’s login details on the Sumdog app they will be able to login any time during the day.