How to save your child’s login on the Sumdog app

If you are using the Sumdog app you will be able to save your child’s login details for them so that they can easily log in the next time they would like to use Sumdog.

This feature is only available between 4pm and 9am (Monday to Friday) when using the Sumdog app. However, once you have saved your child’s log in they will be able to login anytime during the day.

You can save multiple login details on the same device, should you wish to do so.

You should only save their login details if your child is using a personal device and does not share the device with people outside of your family. This is to prevent others from gaining access to their account.

You will need to have updated your Sumdog app to at least version 56.0.4 or later. If you are using an older version of the Sumdog app, please check your device’s app store for the latest update to download.

Select the option you would like to find out more about:

How to save your child’s login

These instructions explain how to save your child’s login on the Sumdog app.

On the Sumdog app click ‘LOGIN’

How to save multiple children’s login details

These instructions explain how to save multiple children’s login details on the Sumdog app.

Have your first child log out of their account. To do this, click on their Profile box

How to remove a child’s saved login details

These instructions explain how to remove a child’s saved login details.

Click ‘CHOOSE WHO USES THIS APP’

Frequently asked questions

Select which question you would like to find out more about:

I am following the steps but there is no option to save the login details. Why?

Why am I only able to save my child’s log in details between 4pm and 9am?

Can this feature also be used when using the web browser version of Sumdog?

One of my children accidentally logged into the wrong account. What should I do?

My child is using a shared device from school, can I still save their login?

My child uses multiple devices, can I save their login on all their devices?

Can my child login any time using the saved login details?

Need help?

Contact our support team at support@sumdog.com

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