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How to edit or cancel your family subscription
Select which option you would like to find out more about:
How to cancel your subscription
These instructions explain how to cancel your Sumdog family subscription. This can be done for your whole family or individual children.
Log in to your Sumdog account
Note: The subscription can only be cancelled from the same account which was used to purchase the subscription.
Click ‘Settings’ at the top of your parent dashboard
Click ‘VIEW’ in the ‘Membership’ box
Click ‘remove children’
Check the circle beside the names of the children for whom you are cancelling the subscription.
Click ‘Proceed’
You will see a message asking if you are sure. Click ‘Ok’ to confirm.
The subscription will now be cancelled the select children
How to change your payment details
These instructions explain how to change your payment details.
Cancel your Sumdog subscription for all of your children using the instructions above.
Don’t worry – they won’t lose any progress, but do note that premium access will end immediately. It’s best to do this just before the subscription renews!
Sign up for a new subscription by following the instructions here and enter your new payment details.
When payment has been taken, you’ll again have access to all of Sumdog’s great premium features for your subscribed children