How to Edit or Cancel Your Family Subscription

Select which option you would like to find out more about:

How to Cancel Your Subscription

Follow the steps below to cancel your web subscription

Note: The subscription can only be cancelled from the same account which was used to purchase the subscription

Parent dashboard with arrow pointing to the Subscription box

step 1

Log in to your Parent account and click ‘View’ in the Subscription box

Parent subscription page with arrow pointing to 'cancel subscription'

step 2

Click ‘Cancel subscription’

Sumdog parent subscription page with arrow pointing to cancel subscription

step 3

Click ‘Cancel’ again to confirm

How to Change Your Payment Details

STEP 1: To change your payment details, first cancel your Sumdog subscription for all of your children using the instructions above.

Don’t worry – they won’t lose any progress, but do note that premium access will end immediately. It’s best to do this just before the subscription renews!


STEP 2: Sign up for a new subscription by following the instructions here and enter your new payment details.

When payment has been taken, you’ll again have access to all of Sumdog’s great premium features for your subscribed children

Need help?

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