The teachers in your school may not have approved your request yet. You could let the teachers in your school know that you have requested to join the school account and ask them to approve your join request.
Once you have sent your request to join a school’s Sumdog account, we will email all the teachers currently on the account letting them know that someone has requested to join the school. They will also be notified of the pending request when they next log into their teacher account. Any teacher on the account will be able to approve a join request from the Manage teachers page.
If they are not able to find your request make sure that you have requested to join the correct account.
If you have registered for your teacher account using a personal email, the teachers might be cautious of accepting your request so make sure to let them know which email address you used.
However, if you are unsure of which teachers are part of the school or feel that the account is inactive contact us at support@sumdog.com.
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