Error code BB3742FC
Normally, this error code means that there is a network issue, or an error in connecting to the Sumdog server. Unfortunately, it’s difficult to pinpoint the exact reason. Here are some things that might help:
- If a group of students is using Sumdog together, try logging in in batches to lessen the internet usage. This can also happen if you have multiple device using the same network connections. You might need to reduce the number of devices using the internet at one time.
- Some AntiVirus programs may block Sumdog’s access to the service. Please check your antivirus program, to see if this is happening. You might need to list *.sumdog.com as an exception on the program.
- Turning the internet off, and then back on again, may help with the connection